Job Description
• Serve as the lead point of contact for all customer account management matters.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements.
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Forecast and track key account metrics.
• Prepare reports on account status.
• Assist with challenging client requests or issue escalations as needed
Job Requirements
Requirements
• Has a great communication and presentation skills.
• Able to create great relationship with clients.
• Fast response to client needs & requirements.
• Strong analytical and planning skills.
• Good communication and presentation skills.
• Excellent problem-solving skills.
• Bachelor's Degree, Computer Science/Information Technology/etc
